Cancellation Policy
At tajmahalticket.org.in, all tickets sold are digital entrance tickets delivered electronically in the form of a QR code. Tickets are issued with a fixed validity period determined by the relevant authorities. For this reason, all purchases are subject to the following cancellation policy.
Non-Refundable Digital Tickets
All tickets purchased through tajmahalticket.org.in are non-refundable. Once a digital ticket (QR code) has been issued and delivered, it cannot be cancelled, refunded, or exchanged, regardless of the reason.
This includes, but is not limited to:
- Change of travel plans
- Late arrival or no-show
- Weather conditions
- Personal reasons
- Transportation issues
Delivery & Right of Withdrawal
Tickets are delivered digitally via email in QR code format within a maximum of 6 hours after successful payment.
By completing the purchase, the customer explicitly acknowledges and agrees that, once the digital ticket has been delivered, the right of withdrawal is waived in accordance with applicable regulations for digital content.
Same-Day & Future-Date Tickets
- Same-day tickets are delivered immediately after purchase or within the stated delivery timeframe and become valid right away.
- Future-date tickets are sent by email one day before the selected visit date due to official validity requirements.
Once the ticket is delivered, the purchase is considered final.
Force Majeure
In cases where a site is closed by official authorities due to force majeure events (including government decisions or safety reasons), ticket usage and validity are subject to the rules of the site management. Refunds are not guaranteed.
Agreement to Policy
By completing a purchase on tajmahalticket.org.in, customers confirm that they have read, understood, and accepted this Cancellation Policy before payment.
Need Help?
For any questions, you may contact us:
- WhatsApp: +90 541 338 88 53
- Email: info@tajmahalticket.org.in
We are available 24/7 to assist you.